St. Mel School Store – Refund & Return Policy
At the St. Mel School Store, we want you to be fully satisfied with your purchase. Our products are fulfilled by our custom manufacturer, which means all refunds and returns follow the their rules and guidelines. Please review the following policy to understand what qualifies for a refund or replacement.
Refund & Return Eligibility
Since all items are custom printed on demand, we do not accept returns or exchanges for:
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Buyer’s remorse or incorrect size selection
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Minor print variances or slight color differences due to screen display variations
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General dissatisfaction unrelated to product defects
We will offer a refund or replacement if:
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Your item arrives damaged or defective
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The wrong item, size, or design is received due to a fulfillment error
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The order is lost in transit or never arrives
How to Request a Refund or Replacement
If you experience any issues, please follow these steps:
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Contact Us Within 30 Days – Email us at [returns@lolll.xyz] with your order number and a description of the issue.
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Provide Photos – If your item is damaged, defective, or incorrect, please attach clear photos of the problem.
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Resolution – Once we review your request, we will process a refund or replacement if it meets the eligibility criteria.
Processing Time & Refund Method
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Refunds will be issued to the original payment method and may take 5-10 business days to process.
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Replacements will be sent out at no additional cost after approval.
Need Help?
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If you have any questions, feel free to reach out to our support team at [support@lolll,xyz]. We’re here to help!
By purchasing from the St. Mel School Store, you agree to these Refund & Return terms.